Is a Photo ID required to tour an apartment?
Yes, at least one prospect in the group over the age of 18 must provide a government issued photo identification prior to viewing an apartment.
How much is the
application fee?
The application fee is $90 per person over the
age of 18.
How much is the
administration fee?
The administration fee is $200 per apartment
home.
How much is the pet fee
and pet rent?
The pet fee is $300 - $400 per pet (3 max per
apartment) along with a monthly pet rent of $30 - $40 per pet. No breed
or weight limit restrictions.
What is included with
the rent?
Our rents include cable and high-speed internet in every apartment home. However, the property does offer an
all-inclusive package that will allow for you to include the electricity,
water, and sewer. Additional rates do apply.
What is the school
district?
Jones Elementary, Forest Hills Middle, Hunt High
School
Can I pay my rent
online?
You can pay your rent online along with enter
work orders online through your online resident portal.
What are your income
requirements?
A minimum gross monthly income of 2 ½ times the
monthly rent is required. Documentation must be provided to verify all forms of
income stated on the rental application.
Do you require renters
insurance?
Yes, a customized link will be sent at the
approval of your application. We offer the convenience of including the cost of
renters insurance with your monthly rent or you can provide your own 3rd party
policy. Requirements are detailed in the link you will receive after your
application is approved.
How are emergency
repairs taken care of?
We offer 24/7 emergency maintenance service.
Call our office number at 252-265-0000 and press '3' for after-hour
emergencies. After hours emergencies include:
Fire. Call 911 First.
Electrical or gas failure of any nature.
Any water leak or sewage backup.
No heat or air conditioning (for safety
reasons, we cannot work on outside units after dark or during inclement
weather).
Refrigerator not working.
Range/Oven not working properly (weekends only).
No hot or cold water.
Toilet stopped up - if apartment has just one.
Overflowing Commode where there may be property
damage.
Malfunctioning exterior door hardware or window
if on 1st floor.
Smoke detector batteries will be changed up
until 7 pm.
Severe weather that causes damages to doors,
locks or windows, etc.
You are also able to place non-emergency
maintenance requests online through the resident portal 24/7.
Do you have a Preferred
Employers Program?
Yes, we
offer exclusive savings to applicants who work for select area employers.
Thank you for choosing Thornberry Park Apartments as your new home.